Shipping Policy All items outside Canada will be shipped by Air Mail,Unless customer has asked for a different method insurance optional. Within Canada packages will be shipped regular mail service. All items travel at the risk of the buyer. Optional shipping insurance can be purchased to cover the cost of damage or lost packages during shipping. Please contact Black Orchid Designs for cost of shipping insurance. NEW shipping flat rate calculated by how much you buy! The shipping is calculated by how much you by. Up to$10.00 of goods will be $7.00 to ship, $25.00 will be $8.00, $40.00 will be $10.00 to ship,$50.00 will be $12.00, $60.00 will be $14.00, up to $80.00 will be $16.00, $100.00 will be $18.00, $150.00 will be $25.00, $200.00 will be $30.00. remember all fees include packaging and sellers time. this is for air mail only and please contact us for prices on faster shipping. Overseas customers please e-mail at info@blackorchiddesigns.ca for shipping price and we can send a paypal invoice with proper shipping. If this feature is not working right please contact us right away. Amount will be ajusted automatically and will show as the only option. All products will be shipped Air Mail, unless otherwise asked. When signing up please make sure you give us a valid e-mail that will not stuff us in your blocked list. We sometimes need to reach customers about orders and updates. Customers must pay duties and all other international charges that may occur when received. Please allow up to 4 to 6 weeks for shipping Additional time will be required on custom orders, Black Orchid Designs will contact you with shipping date there after please allow 4 to 6 weeks for shipping. Ebay shipping may change due to the different fees associated with Ebay,then with this online store. Return Policy Sorry, No Returns, this is inportant because of health laws we will not accept any returns or refund expecialy for hair items and fetish wear, eg. surgical masks etc. Please note measurements are taken as accurantely as possible. If you feel that there has made a mistake made in your order please contact Black Orchid Designs. Black Orchid Designs will try to come up with a solution for all parties to be happy. Custom Orders: All custom orders must follow measurement guide lines. If it does not fit custumer corrently when recieved, please contact Black Orchid Designs. Once Black Orchid Designs has approved the adjustment, the item must be sent back at buyers expense in orginnal packaging. Please enclose measurements of the person that the item is for. Black Orchid Designs will make adjustments to or replace the item.